ManageEngine ADSelfService Plus
The Comprehensive Solution for Self-Service Password Management and Single Sign-On
Are you tired of the endless password reset requests flooding your IT helpdesk? ManageEngine ADSelfService Plus is here to revolutionize your approach to password management and single sign-on, offering a self-service solution that empowers your users.
What is Self-Service Password Management?
Self-Service Password Management allows users to reset their own passwords without IT intervention, reducing helpdesk workload and enhancing security.
ADSelfService Plus Workflow
The Challenges of Password Management
Managing passwords in an organization comes with its own set of challenges:
- Frequent Password Resets: The constant need for password resets can overwhelm IT helpdesks.
- Security Risks: Weak passwords and insecure reset processes can lead to vulnerabilities.
- User Downtime: Waiting for password resets can lead to productivity loss.
Why Choose ADSelfService Plus?
Empower Users with Secure Self-Service Password Management
ADSelfService Plus is an integrated self-service password management and single sign-on (SSO) solution. It empowers end users to reset forgotten Windows passwords, unlock accounts, and update personal details in Active Directory—all without IT help desk intervention.
Key Features
- Self-Service Password Reset: Let users reset their domain passwords securely using identity verification methods such as OTPs, email, or security questions.
- Account Unlock: Enable users to unlock their AD accounts on their own without calling the help desk.
- Password Expiry Notifications: Send automated alerts to users before their passwords expire, reducing downtime.
- Directory Self-Update: Allow employees to update their personal details in Active Directory.
- Single Sign-On (SSO): Enable seamless one-click access to over 100 cloud and on-premises applications.
- Multi-Factor Authentication (MFA): Enforce MFA for machine login, VPN, OWA, and self-service actions for added security.
- Deployment Options: ADSelfService Plus is available both as an on-premises solution and a cloud-based version, providing flexibility to fit your IT infrastructure.
- Custom Branding: Customize the login pages, self-service portal, and notifications to match your organization's branding.
- Help Desk Delegation: Assign help desk roles and delegate specific admin tasks to designated technicians without granting full access to Active Directory.
- Mobile Accessibility: Allow users to reset passwords or unlock accounts directly from their mobile devices via iOS and Android apps.
- Password Policy Enforcement: Ensure that users adhere to strong password policies, enhancing the overall security of your organization.
- Real-Time Notifications: Receive instant alerts for any suspicious activities or security breaches, enabling immediate action.
Improve IT Security and Productivity
By enabling users to manage their own passwords, ADSelfService Plus drastically reduces help desk calls and improves user productivity. At the same time, it enforces strict password policies and MFA to ensure organizational security isn't compromised.
Multi-Platform Support
Users can access ADSelfService Plus from web browsers, mobile apps (iOS and Android), and even directly from the Windows/macOS login screen or VPN clients.
Real-Time Password Synchronization
Keep user credentials consistent across multiple platforms like Office 365, Google Workspace, Salesforce, and more with real-time password synchronization.
Compliance and Audit-Ready Reports
Generate audit-ready reports for password resets, account unlocks, and enrollment details to ensure you meet regulatory compliance requirements like GDPR, HIPAA, and SOX.
Trusted by IT Admins Across the Globe
Organizations like National Veterinary Associates, AUBAY SpA, and Datacentrix Services trust ADSelfService Plus for their self-service password management needs.
Ready to Empower Your Users?
Get Started Today
- Free 30-Day Trial: Experience the full range of features that ADSelfService Plus has to offer.
- One-on-One Demo: Let our experts show you how ADSelfService Plus can meet your specific needs.
- Questions? Our team is always here to help you out.
FAQs
Q: What is ManageEngine ADSelfService Plus?
A: ManageEngine ADSelfService Plus is a secure, web-based, end-user
password
reset management program. It helps domain users perform self-service password reset,
self-service account unlock, and employee self-update of personal details in Active
Directory.
Q: How does ManageEngine ADSelfService Plus enhance security?
A: ManageEngine ADSelfService Plus enhances security through features
like
Multi-Factor Authentication (MFA) and Single Sign-On (SSO). MFA adds an extra layer of
security,
ensuring only authorized users can access your systems. SSO allows users to use one set
of
credentials, reducing the risk of password-related security incidents.
Q: Can ManageEngine ADSelfService Plus help with IT compliance?
A: Yes, ADSelfService Plus has features like password policy
enforcement and
active directory password audit that help ensure compliance with IT regulations. You can
easily
enforce strong password policies across your organization and conduct audits to identify
any
potential weaknesses.
Q: How does ManageEngine ADSelfService Plus support remote work?
A: ADSelfService Plus supports remote work by providing secure remote
access
to company resources and updating cached credentials for remote password reset. This
allows your
team to work securely from anywhere, without adding to your IT management challenges.
Q: What are the different editions of ADSelfService Plus?
A: ManageEngine ADSelfService Plus is available in three editions:
Standard,
Professional, and a Free Edition for up to 50 domain users. Each edition offers a
different set
of features to cater to the varying needs of businesses.
Q: What is the pricing for ManageEngine ADSelfService Plus?
A: The Standard Edition starts at $595 USD for 500 domain users, and
the
Professional Edition starts at $1,195 USD for 500 domain users. There are also various
add-ons
available at additional costs. For the most accurate and competitive quote, please
contact
Optrics.
Q: How can I try ManageEngine ADSelfService Plus?
A: You can download a free 30-day trial of ADSelfService Plus from the
Optrics
website. This allows you to experience the benefits of the product firsthand before
making a
purchase decision.
Q: Who should use ManageEngine ADSelfService Plus?
A: ManageEngine ADSelfService Plus is ideal for IT Managers, IT
Directors,
CIOs, and CTOs who are looking to streamline their IT processes, enhance security, and
ensure
compliance with IT regulations.
Q: How does ADSelfService Plus simplify password management?
A: ManageEngine ADSelfService Plus simplifies password management with
features like self-service password reset and real-time password synchronization. Users
can
easily manage their own passwords, reducing the load on your IT department.
Q: Who is the reseller of ADSelfService Plus in Canada?
A: Optrics Engineering is the reseller and partner of ManageEngine in
Canada.
We have been a Canadian ManageEngine reseller and partner since 2010.
System Requirements
Specifications
- Processor: 2.4 GHz
- RAM: 8GB
- Disk Space: 100GB (SSD preferred)
Supported Operating Systems
ADSelfService Plus can be installed on Windows Server 2022, 2019, 2016, 2012 R2, 2012, 2008 R2, 2008, 2003, and Windows 11, 10, 8.1, 8, 7, Vista, XP.
Supported Browsers
Internet Explorer 9+, Firefox 4+, Chrome 10+, Microsoft Edge.
Supported Databases
PostgreSQL (default) and MS SQL.
ADSelfService Plus Documentation
Here you can find ADSelfService Plus product documentation, brochures and guides. If you have any questions please feel free to contact us.
- Integration With Third Party Winlogon Extensions - PDF
- Guide To Install Mac Client Software Using Web Portal And Manually - PDF
- Guide To Install Client Software Using Web Portal And Manually - PDF
- Gina Gpo Installation Guide - PDF
- Gina Cp Installation Using Sccm - PDF
- Adselfservice Plus Evaluator Guide - PDF
- Adselfservice Plus Desktop Central Password Reset Logon Agent Installation - PDF
- Flyer - PDF
- Brochure - PDF
- DataSheet - PDF
Compare Editions
- Pricing in USD.
- Quotes in CAD also available.
Standard
- Web-based self-service password reset & account unlock
- MFA for self-service actions
- Password expiry notifier
- Password policy enforcer
- Real-time password synchronizer
- Mobile app support
- Self-service directory update
Professional
- Password reset from Windows/macOS/Linux login screens
- Conditional access
- Cached credentials update
- Password policy enforcement in Windows Change Password page
Addons
- Failover and Secure Gateway Services
- SMS Add-on
- More addons available
Top 5 Self-Service Password Management Benefits
Lost passwords and locked accounts are consistently the leading cause of IT help desk tickets, wasting valuable technician hours and significantly frustrating employees. Relying on manual resets is an archaic, expensive IT process. ManageEngine ADSelfService Plus completely automates identity security, empowering users while immensely strengthening the overall corporate security posture.
1. Obliterate Help Desk Ticket Volumes
When users return from a long weekend, password-related desk calls inevitably spike, dragging down IT productivity. ADSelfService Plus allows employees to securely reset forgotten Active Directory passwords and securely unlock their corporate accounts identically to how banking portals function, dramatically cutting down expensive Help Desk call volumes.
2. Granular Password Policies
Default Windows password policies are notoriously rigid and easily circumvented. ADSelfService Plus lets IT administrators enforce highly advanced password complexities, such as mandating the inclusion of special characters, enforcing massive dictionary checks to explicitly ban easily guessed passwords, and assigning different rulesets entirely based on OU definitions.
3. Multi-Factor Authentication for Endpoint Logins
A compromised password shouldn't immediately lead to a breached workstation. This solution forces rigorous Multi-Factor Authentication (MFA) right at the Windows, macOS, and Linux login screens. Options include SMS, Google Authenticator, YubiKey, and Biometrics, ensuring access is strictly denied to attackers utilizing stolen login credentials.
4. Directory Self-Update Capabilities
Keeping Active Directory contact attributes (like mobile numbers and job titles) accurate is historically difficult. This tool permits users to update their own personal profiles directly in the Active Directory via an intuitive web interface, meaning your global address list and corporate email signatures remain impeccably accurate automatically.
5. Enterprise Single Sign-On (SSO)
Password fatigue occurs when users are forced to remember dozens of different passwords for distinct cloud services. ADSelfService Plus provides seamless SSO capabilities, granting employees access to more than 100+ cloud applications (like Salesforce, Microsoft 365, and G Suite) securely using only their primary Active Directory security credentials.
