Features

ITAM - IT Asset Management

The first and the most important part of IT Asset Management (ITAM) is to be able to scan/discover all the assets in your network. Only when you have discovered all the assets can you efficiently monitor and manage them.

• Monitor complete asset life-cycle from procurement to disposal
• Auto-discovery and management of all hardware and software inventory deployed in your network
• Drilldown into assets to view critical information (history, CI info, relationship etc.)

CMDB

Configuration Management Database (CMDB) is a centralized repository that stores information on all the significant entities in your IT environment.

• View all the Configuration Items and their relationships
• Helps in root cause analysis and impact monitoring
• Close to 50 pre-defined Configuration Types available

Software Asset Management & License Compliance

As your IT infrastructure adds more IT assets, it is hard to manually add new ones and update any changes in the old ones. Be it the software installed/upgraded or a hardware change.

A simple hardware change, when tried to update manually, can become a very challenging task, this is when IT asset tracking becomes critical.

• Stay compliant with license agreements with easy-to-understand flash charts
• Identify unused and under-utilized licenses

Purchase Orders and Contracts

• Use purchase order workflow for ease of purchase order generations
• Define contract details, rules and attach contracts
• Notify technician prior to contract expiration

Remote Control

• Take control of any asset through remote access
• Perform maintenance tasks on remote systems

• Generate detailed pre-defined/custom/query reports
• Ability to schedule reports and deliver to your inbox

Your Role

IT Manager Sarah

Sarah works in a healthcare organization where the security of patient data is of utmost importance. She is responsible for managing the IT infrastructure and ensuring that all systems are running smoothly.

Sarah needs a solution that can help her:

Detect potential security threats in real-time. With ManageEngine AssetExplorer's real-time security monitoring and proactive threat hunting features, she can stay ahead of threats and ensure the security of her organization's patient data.

Facilities Manager John

John works in an educational institution and is responsible for managing the facilities and assets on campus. He needs a solution that can help him track and manage all the assets, such as computers, projectors, and furniture, across different departments and buildings.

John needs a solution that can help him:

Streamline asset management and track the location and condition of all assets. With ManageEngine AssetExplorer's asset tracking and management features, he can efficiently manage the assets across the campus and ensure their proper maintenance.

Finance Manager Emily

Emily works in a banking organization and is responsible for managing the financial assets and investments. She needs a solution that can help her track and manage the financial assets, such as stocks, bonds, and mutual funds, and generate reports for analysis and decision-making.

Emily needs a solution that can help her:

Track and manage financial assets and generate reports for analysis. With ManageEngine AssetExplorer's financial asset management and reporting features, she can efficiently manage the organization's investments and make informed financial decisions.

SysAdmin Alex

Alex works in a technology company and is responsible for managing the IT infrastructure and ensuring the smooth operation of all systems. He needs a solution that can help him automate the IT asset discovery and inventory process, as well as track software licenses and updates.

Alex needs a solution that can help him:

Automate IT asset discovery and inventory management. With ManageEngine AssetExplorer's automated asset discovery and software license management features, he can streamline the IT asset management process and ensure compliance with software licenses.

Procurement Manager Lisa

Lisa works in a manufacturing company and is responsible for procuring and managing the company's assets and inventory. She needs a solution that can help her track and manage the procurement process, as well as monitor the inventory levels and reorder when necessary.

Lisa needs a solution that can help her:

Streamline the procurement process and monitor inventory levels. With ManageEngine AssetExplorer's procurement management and inventory monitoring features, she can efficiently manage the company's assets and ensure smooth operations.

FAQs

Q: What is ManageEngine AssetExplorer?
A: ManageEngine Patch Manager Plus is an automated patch management solution that supports multiple operating systems including Windows, Mac, and Linux. It provides seamless patch deployment across various devices and offers patching support for over 850 third-party applications.

Q: Who can benefit from using ManageEngine AssetExplorer?
A: IT Managers, IT Directors, CIOs, Network Administrators, and any organization that requires efficient management of IT and non-IT assets can benefit from using ManageEngine AssetExplorer. It's particularly useful for businesses with substantial IT infrastructure.

Q: What are the key features of ManageEngine AssetExplorer?
A: Key features include IT Asset Inventory Management, Software License Management, Software Asset Management, Purchase Order Management, Asset Life Cycle Management, Asset Tracking Software, and Configuration Management Database (CMDB).

Q: How does ManageEngine AssetExplorer help with software license compliance?
A: AssetExplorer helps organizations understand their software license compliance status and the use of unauthorized software. It manages all types of licenses and helps act proactively to curb illegal usage and the problems associated with it.

Q: What are the different editions available for ManageEngine AssetExplorer?
A: AssetExplorer is available in three editions: Free, Trial, and Professional. The Free edition offers all functionality for up to 25 nodes and never expires. The Trial edition is fully functional for up to 30 days and is restricted to 250 nodes. The Professional edition is fully functional, valid until the license expires, and offers 24x5 live technical support.

Q: Who are some of the trusted users of ManageEngine AssetExplorer?
A: ManageEngine AssetExplorer is trusted by several reputable companies, including Marketwire, The Weather Channel, Toshiba, Landcorp, Atlas Office Technologies, Canadian Heritage, i3 Network Systems, and Pentec Health.

Q: How can I get a demo of ManageEngine AssetExplorer?
A: You can contact Optrics for a one-on-one demo of ManageEngine AssetExplorer. Optrics has been a Canadian ManageEngine reseller and partner since 2010.

Q: Is there a trial version of ManageEngine AssetExplorer available?
A: Yes, there is a fully functional 30-day trial version of ManageEngine AssetExplorer available. It is restricted to 250 nodes and comes with 24x5 live technical support.

Q: What kind of support is available for ManageEngine AssetExplorer?
A: For the Professional and Trial editions of ManageEngine AssetExplorer, 24x5 live technical support is available. For the Free edition, you can access a wealth of resources online, including user guides, knowledge base articles, and community forums.

Mentioned below are the minimum requirements to run AssetExplorer. You may require more RAM space and high-end processors depending upon the support load, simultaneous access load, and other applications' load installed on the same server.

* - PostgreSQL bundled is configured as a database.
 

Supported Browsers

• IE Edge
• Firefox
• Google Chrome

MSSQL

If your AssetExplorer runs on an MSSQL setup, then make sure to host the database server in a separate machine under the same network as the application server. The DB server machine configuration solely depends on no of databases configured and usage. Please consult with your DBA or Microsoft MSSQL support for system requirements.

Supported MSSQL Versions : 2012, 2014, 2016, 2017, 2019 and 2022.

PostgreSQL

Since PostgreSQL 9.2 requires users to modify kernel resources to allot required resources for Postgres server,
i. Add the the below mentioned entry in /etc/sysctl.conf
kernel.shmmax=536870912
kernel.shmall=131072
ii. Execute sudo sysctl -p /etc/sysctl.conf to reload the configured change.

Note : This is only applicable for Linux OS installations that use bundled Postgres.

How to enable read committed snapshot isolation (RCSI)

All MSSQL databases usually have lock issues, which may affect an application’s optimal performance. To avoid such performance issues in AssetExplorer, enable the read committed snapshot isolation (RCSI) by following these steps:

This might take a while to complete and also requires downtime, so please schedule it over a weekend.
 

• Stop AssetExplorer application.
• Log in to SQL Management studio.
• Take the AssetExplorer database offline by executing
  
  USE master GO ALTER DATABASE <db_name> SET OFFLINE WITH ROLLBACK IMMEDIATE GO
  
  
• Enable the read committed snapshot by running
  
  ALTER DATABASE <db_name> SET READ_COMMITTED_SNAPSHOT ON WITH ROLLBACK IMMEDIATE GO
   
• Bring the database online using
  
  USE master GO ALTER DATABASE <db_name> SET ONLINE GO
   
• Check if you have enabled RCSI successfully by running the following query
  SELECT is_read_committed_snapshot_on FROM sys.databases WHERE [name] = '<db_name>'

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