Products
Enterprise Services Products List
The standard of services provided to employees and clients has a huge effect on whether a business will succeed. Organizations use service management to deliver services effectively. Delivering best-practice service management, however, depends just as much on utilizing the appropriate technology as it does on developing the proper processes. When you strike the correct mix, you'll enjoy benefits like responsive service delivery, an ideal customer experience, simplified service management, clever automation, and compliance with privacy laws.
ServiceDesk Plus is the ultimate IT help desk software that empowers your team to deliver exceptional customer service, optimize workflows, automate tasks, and provide extensive reporting.
Learn More Get A Quote Try It Free3 Key Features:
- Integrates IT service and asset management
- Orchestrates IT and business workflows
- Delivers superior service experiences
A web-based customer support software that enables businesses to effectively manage customer tickets, their account and contact information, and service contracts.
Learn More Get A Quote Try It Free3 Key Features:
- Manages customer tickets, accounts, and contracts
- Provides unified view of customer interactions
- Automates request creation, organization, and tracking
An IT asset management solution with an integrated Configuration Management Database (CMDB). It provides up-to-date information on all assets by periodically scanning the software, hardware, and other ownership information, helps understand software license compliance, manages the complete lifecycle of a purchase order, and supports decision-making with its effective CMDB.
Learn More Get A Quote Try It Free3 Key Features:
- Periodically scans for asset information
- Understands software license compliance
- Manages purchase order lifecycle