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System Update Center

ManageEngine ADAudit Plus Service Packs

Keep your ADAudit Plus deployment secure and up to date with the latest service packs and patches.

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Server Update Process

Available ADAudit Plus Service Packs

Find your current build number and verify the correct PPM file before executing your environment upgrade.

Current buildUpgrade path to the latest buildSHA256 Value
8701 to 8703- Install the service pack to move to build 8710.7c3a3a0b1adedb420318dab61f9f258635ba5e5be01acc040f5f17a1ccc57079
8500 to 8700- Install the service pack to move to build 8701.66e018965516dbfb562ccbabda736f9f254ec7f6b320771422e9e913ec009a7a
7260 to 8124- Install the service pack to move to build 8500.55357b848fb53a2a7af839c65c387793972ca547b234abab2eef94a2981b3231
7000 to 7251- Install the service pack to move to build 7260.38408adfaa2f50c7541cdb8c7f9b425bcccc5fd5431145a6501329fddc3780c4
6000 to 6077- Install the service pack to move to build 7000.f20cfaf11b671e2b314b3e8ca94108e5bc913e1e13cae8a8004edfd64e34b75d
5100 to 5121- Install the service pack to move to build 6000.c81bdf2f4b828b2c68b5241f235f9dfddebbe537eef33bb84c2393983b77bd99
5000 to 5054- Install the service pack to move to build 5100.f89ed0c19ea5f4ffb58cc027f52008349564b64922464c5c72a3def5406b13f2
4640 to 4693- Install the service pack to move to build 5000.5a9f5519fcb154df0f0ff9f7d9e71f1e7d8087d0d033c19596c2bbf92e503c28
4600 to 4630- Install the service pack to move to build 4640.80dcced1e382092385f8f0697563224599692eb43824cf1ed742075b3b64b562
4500 to 4544- Install the service pack to move to build 4600.08c01f981d4d427817e349d9d75d3059a9d88eeec4b0e910ea1e473f2ccafc3c

Service Pack Installation Steps

Steps to apply the service pack

Note: If you are using an ADAudit Plus build with a MySQL back-end, we recommend that you migrate to PostgreSQL before March 31, 2023. Click here for more details.
  1. Stop the ADAudit Plus server (Start > Run. Type services.msc and stop ManageEngine ADAudit Plus).
  2. Back up the existing ADAudit Plus installation by following any one of the three methods given below:
    1. Take a snapshot of the computer on which ADAudit Plus is installed.
    2. Zip the entire product installation folder, i.e.:
      <Installation_folder>\ManageEngine\ADAudit Plus
    3. Make a backup of the database:
      • Go to <Installation_folder>\ManageEngine\ADAudit Plus\bin and execute backupDB.bat in the Command Prompt.

      Note: Support for PostgreSQL version 9.4.x ends with ADAudit Plus build 8512. If you are using PostgreSQL version 9.4.x or earlier, we recommend upgrading the database to version 17.5 for improved performance and stability.

      To find your PostgreSQL version:

      • Open the Command Prompt as administrator in the <product_home>\pgsql\bin> directory.
      • Run the command postgres.exe -V.
      • The installed PostgreSQL version will be displayed.

      To upgrade to PostgreSQL version 17.5 follow the steps in this page.

  3. Go to <Installation_folder>\ManageEngine\ADAudit Plus\bin, open the Command Prompt using Run as administrator, and then execute UpdateManager.bat.

    Note: You will be prompted to back up configuration data as a precaution. If you have already made a backup of ADAudit Plus as mentioned in Step 2 (which we recommend), type n to proceed with the installation. Otherwise, type y to back up the database.

  4. Click Browse and select the downloaded PPM file.
  5. Click Install to start the installation process. If you are upgrading to version 7051 or above, the Import Certificate dialog box appears as shown below:
    • If you are applying the service pack to upgrade to build 7260, click here to download the certificate.
    • If you are applying the service pack to upgrade to build 7270 or above, click here to download the certificate.
    Note: The certificate is applied as a security measure to avoid the risk of a tampered service pack (PPM) file.
  6. Click Browse and locate the certificate.
  7. Click Import. Follow the on-screen instructions and continue the upgrade process.
    Note: This is a one-time process and the certificate will be automatically applied during future upgrades. Wait until the upgrade completes. Do not terminate the service pack upgrade process prematurely. If you are applying multiple service packs, ensure that you exit the Update Manager after each installation.
  1. Stop the ADAudit Plus server (Start > Run. Type services.msc and stop ManageEngine ADAudit Plus).
  2. Back up the existing ADAudit Plus installation by following the steps below:
    • Back up the ADAudit Plus folder using any one of the two methods given below:
      1. Take a snapshot of the computer on which ADAudit Plus is installed.
      2. Zip the entire product installation folder, i.e.: <Installation_folder>\ManageEngine\ADAudit Plus
    • Back up the SQL server database using any one of the three methods given below:
      1. Take a snapshot of the SQL server.
      2. Make a backup of the database as per Microsoft's recommendations.
      3. Make a backup of the database using the detach and attach method
        • Log in to Microsoft SQL Server Management Studio.
        • Right-click the database that you want to move (i.e., adap). Select Task > Detach.
        • In the Detach DB wizard, check both boxes next to Drop Connections and Update Statistics, and click Ok.
        • Go to the database storage path (E.g.: C:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\DATA). Copy the .mdf and .ldf files (i.e., adap.mdf and adap_log.ldf).
        • Save both of the above files in any desired location (to ensure there is a backup).
        • Log in to Microsoft SQL Server Management Studio.
        • Right-click Databases > Task > Attach.
        • In the Attach DB wizard, click Add.
        • Select the .mdf file from the existing database storage path (eg: C:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\DATA), and click Ok (the .ldf file will be selected automatically).

      Note: If the service pack application fails, ensure that you revert both the ADAudit Plus folder and the SQL server to the snapshot or backup taken before the upgrade.

  3. Run the following command from the Run dialog box to open the Command Prompt as a different user: cmd /k runas /user:<domain\username> cmd. Replace <domain\username> with the actual domain and the username of the account you want to use depending on your authentication type.
    • If you are using Windows Authentication to connect to Microsoft SQL in ADAudit Plus, enter the username of the Active Directory service account used by ADAudit Plus configured under Services.msc > ManageEngine ADAudit Plus > Log On and provide the password when prompted.
    • If you are using SQL Server Authentication, enter the username of an Active Directory account that has write access to the ADAudit Plus installation folder and provide the password when prompted.

    Redirect the Command Prompt to <Installation_Folder>\ManageEngine\ADAudit Plus\bin and execute the UpdateManager.bat file.

    Note: You will be prompted to back up configuration data as a precaution. If you have already made a backup of ADAudit Plus as mentioned in Step 2 (which we recommend), type n to proceed with the installation. Otherwise, type y to back up the database.

  4. Click Browse and select the downloaded PPM file.
  5. Click Install to start the installation process. If you are upgrading to version 7051 or above, the Import Certificate dialog box appears as shown below:
    • If you are applying the service pack to upgrade to build 7260, click here to download the certificate.
    • If you are applying the service pack to upgrade to build 7270 or above, click here to download the certificate.
    Note: The certificate is applied as a security measure to avoid the risk of a tampered service pack (PPM) file.
  6. Click Browse and locate the certificate.
  7. Click Import. Follow the on-screen instructions and continue the upgrade process.
    Note: This is a one-time process and the certificate will be automatically applied during future upgrades. Wait until the upgrade completes. Do not terminate the service pack upgrade process prematurely. If you are applying multiple service packs, ensure that you exit the Update Manager after each installation.

Need Help?

You can contact ADAudit Plus support at any time for assistance in upgrading ADAudit Plus.

ADAudit Plus Home
What's new in ADAudit Plus?

ADAudit Plus installation

  1. Take a snapshot of the computer on which ADAudit Plus is installed.
  2. Zip the entire product installation folder, i.e.:
    <Installation_folder>\ManageEngine\ADAudit Plus
  3. Make a backup of the database:
    • Go to <Installation_folder>\ManageEngine\ADAudit Plus\bin and execute backupDB.bat in the Command Prompt.

    Note: Support for PostgreSQL version 9.4.x ends with ADAudit Plus build 8512. If you are using PostgreSQL version 9.4.x or earlier, we recommend upgrading the database to version 17.5 for improved performance and stability.

    To find your PostgreSQL version:

    • Open the Command Prompt as administrator in the <product_home>\pgsql\bin> directory.
    • Run the command postgres.exe -V.
    • The installed PostgreSQL version will be displayed.

    To upgrade to PostgreSQL version 17.5 follow the steps in this page.

  1. If you are applying the service pack to upgrade to build 7260, click here to download the certificate.
  2. If you are applying the service pack to upgrade to build 7270 or above, click here to download the certificate.
Note: The certificate is applied as a security measure to avoid the risk of a tampered service pack (PPM) file.
Note: This is a one-time process and the certificate will be automatically applied during future upgrades. Wait until the upgrade completes. Do not terminate the service pack upgrade process prematurely. If you are applying multiple service packs, ensure that you exit the Update Manager after each installation.