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System Update Center

ManageEngine ADManager Plus MSP Service Packs

Keep your ADManager Plus MSP deployment secure and up to date with the latest service packs and patches.

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Server Update Process

Available ADManager Plus MSP Service Packs

Find your current build number and verify the correct PPM file before executing your environment upgrade.

Current buildUpgrade path to the latest buildSHA256 Value
8002 to 8042- Install the service pack to move to build 8043.8c87c8a9bdfa46babdb9bf1c65dff87274dd82c6c73f671f85e71233dc239503
7222 to 8001- Install the service pack to move to build 8002.be11d4a23045b78b739b84cb9232bd7adfb346765977f052794f6206927a673a
7203 to 7221- Install the service pack to move to build 7222.898e35987adfc46ccfd5515894307f7984fd6ab5fae45fff9324eb6c3a145650
7141 to 7202- Install the service pack to move to build 7203.3d96f8cb708aecb6f20609fb81acdc0ab7436b5df2f7b2110971e73762f2a5a4

Service Pack Installation Steps

Instructions for applying the service pack:

Follow steps 1 through 9 to apply the service pack.

  1. Shut down ADManager Plus MSP.
    • If the product runs as an application, click Start → All Programs → ADManager Plus MSP → Stop ADManager Plus MSP.
    • If the product runs as a Windows service, click Start → Run. Type services.msc in the box provided. From the list that appears, find and stop ManageEngine ADManager Plus MSP.
  2. Execute the stopDB.bat file under the <ADManagerPlusHome>\bin directory where <ADManagerPlusHome> is the location where the product is installed.
  3. If you use MS SQL as the database server for ADManager Plus MSP, back up the database as well.
  4. If you have enabled High Availability, follow the specific steps for HA upgrades below. If not, proceed with Step 5.
  5. Back up ADManager Plus MSP by zipping the contents of the <ADManagerPlusHome> directory.
  6. Run Command Prompt as an administrator and navigate to <ADManagerPlusHome>\bin. Execute the UpdateManager.bat file.
  7. Click Browse and select the PPM file that you have downloaded.
  8. Click Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate the process prematurely.
  9. Click Close and then Exit to quit the Update Manager tool.
  10. Start ADManager Plus MSP.

Note: If you need to apply more than one service pack, follow the same instructions for each installation.

High Availability (HA) Deployments

If high availability is enabled, follow the steps given below to update ADManager Plus MSP:

  1. Shut down both the primary and standby servers.
  2. Update the product on the primary server to the required build by following the main steps above.
  3. Update ADManager Plus MSP installed on the secondary server to the required build.
  4. Do not start ADManager Plus MSP until it is updated to the same build on both servers.

Note: If you have updated ADManager Plus MSP to incorporate the features of a minor release, update the product to the intermediate build, before upgrading to the latest build.