Get Quote Free Trial
System Update Center

ManageEngine Analytics Plus Service Packs

Keep your Analytics Plus deployment secure and up to date with the latest service packs and patches.

View Downloads
Server Update Process

Available Analytics Plus Service Packs

Find your current build number and verify the correct PPM file before executing your environment upgrade. Certain older build numbers require sequential multi-step upgrades.

If your build number is Upgrade Path
Build 6200 to 6230

Download service pack 6300 and follow the upgrade procedure to advance to build 6300.

Download SP 6300

SHA256 value: ba8c521aed4506322ce619c8b69bd50f5661268d3ac0b16753c0f9a92907bd2f
Build 6100 to 6171

Step 1: Download service pack 6200 and advance to build 6200.

Download SP 6200

SHA256 value: 94e3c1c1c2b6ee32b7d4ba3082b97afefaf5d32b5cb84c2f4791445eb0d3ed86

Step 2: Download service pack 6300 and advance to build 6300.

Download SP 6300

SHA256 value: ba8c521aed4506322ce619c8b69bd50f5661268d3ac0b16753c0f9a92907bd2f
Build 6000

Step 1: Download service pack 6100 and advance to build 6100.

Download SP 6100

SHA256 value: cf6ecfc7df17dc3aac608835b438c886ff10a3fe4b9f97b98d730f9b7b11b5dd

Step 2: Download service pack 6200 and advance to build 6200.

Download SP 6200

SHA256 value: 94e3c1c1c2b6ee32b7d4ba3082b97afefaf5d32b5cb84c2f4791445eb0d3ed86

Step 3: Download service pack 6300 and advance to build 6300.

Download SP 6300

SHA256 value: ba8c521aed4506322ce619c8b69bd50f5661268d3ac0b16753c0f9a92907bd2f
Build 5500 and below

ManageEngine has announced end of technical support for Analytics Plus build 5500 and below, effective from September 15, 2025. If you're using any of these older builds, please reach out to info@optrics.com for instructions to upgrade.

Service Pack Installation Steps

  1. Shut down ManageEngine Analytics Plus. If you are running it as a Windows service, stop the service.

    Note: If you're using Analytics Plus to analyze data from ManageEngine ServiceDesk Plus or OpManager via the tight integration option, we strongly recommend you stop your ServiceDesk Plus/OpManager application down as well while upgrading.
  2. We highly recommend you backup your Analytics Plus installation before proceeding. To back up your data, navigate to the <Analytics_Plus_Home>\bin directory from the Command Prompt or Terminal and execute the backupDB.bat or backupDB.sh file.
  3. Execute the UpdateManager.bat (on Windows) or UpdateManager.sh (on Linux) file located in the <Analytics_Plus_Home>\bin directory.
  4. Click the Browse button in the Update Manager tool and select the downloaded ServicePack PPM file.
  5. Click Install to install the Service Pack. This may take several minutes depending on the data size. Please do not cancel the process midway.
  6. Click Close and then Exit.
  7. Restart your ManageEngine Analytics Plus server. Wait to ensure everything is operating correctly, and then you may optionally start ServiceDesk Plus or OpManager.

How to locate my existing Analytics Plus build number

  • Open your Analytics Plus application.
  • Click the Help icon and choose About from the drop-down. You can find your present build number in the pop-up that appears.