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System Update Center

ManageEngine M365 Security Plus Service Packs

Keep your M365 Security Plus deployment secure and up to date with the latest service packs and patches.

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Server Update Process

Available M365 Security Plus Service Packs

Find your current build number and verify the correct PPM file before executing your environment upgrade.

Current buildUpgrade path to the latest buildSHA256 Value
4425- Install the service pack to move to build 4700.aec67de161fe47e364da46517baeceb3ac4c62ff503f620a53abbc219b5ce64e
4800 to 4820- Install the service pack to move to build 4821.4eee2c4f2dc96a49642b553e722ea75ccec9cdabfb85d96f0c6c2350aec024de
4700 to 4703- Install the service pack to move to build 4500.2480ad6fe7e737f3e56f1b0225390d864d9fa3fc471f3e896a35398e0fbba2ae
4600 to 4619- Install the service pack to move to build 4818.8c4531714f27ee0d9e4bc06505dedc3b6e88a9bae2bf2f21082c8c2b3cb4a13d
4500 to 4543- Install the service pack to move to build 4818.b9b763860cc8d2fde80d184b4eca1dd828655c6daa0044c25073a77391e2d9ad

Service Pack Installation Steps

Important:

  1. We strongly recommend you take backups before applying the service pack. This helps prevent accidental loss of data.

Instructions to apply Service Pack

  1. Shut down M365 Security Plus:
    • If the product is running as an application, click Start > All Programs > M365 Security Plus > Stop M365 Security Plus.
    • If the product is running as a Windows service, click Start > Run. Type services.msc and stop ManageEngine M365 Security Plus.
  2. Execute the stopDB.bat file stored in the <M365 Security Plus>\bin directory.
  3. Back up M365 Security Plus by zipping the contents of the <M365 Security Plus> directory.
  4. If you're using Microsoft SQL Server, take a backup of the database.
  5. Open Command Prompt as an administrator and execute the UpdateManager.bat file stored in the <M365 Security Plus>\bin directory.
  6. Click Browse and select the service pack (.ppm) file that you downloaded.
  7. Click Install. Depending on the amount of data to be migrated, the installation procedure might take a few minutes. Please do not terminate the process prematurely. The certificate required to verify the service pack's integrity will be automatically imported by the product.

    If the automatic certificate import process fails, please import the certificate manually. Otherwise, click Close and then Exit to quit the Update Manager tool.

  8. Start M365 Security Plus:
    • If the product runs as an application, click Start > All Programs > M365 Security Plus > Start M365 Security Plus.
    • If the product runs as a Windows service, click Start > Run. Type services.msc and start ManageEngine M365 Security Plus.

If the automatic certificate import process fails, please import the certificate manually. Otherwise, click Close and then Exit to quit the Update Manager tool.

Steps to import the security certificate

  1. Click on the link based on your current build number from the table below to initiate the download process of the appropriate security certificate.
    Build Number Download link
    4600 and above https://updates.manageengine.com/certificates/latest.crt
    Below 4600 https://www.manageengine.com/certificate/ppmsigner_publickey.crt
  2. Open Command Prompt as an administrator and execute the UpdateManager.bat file in the <M365 Security Plus>\bin directory.
  3. Open the certificate import tool by clicking Import Certificate button located in the top-right corner.
  4. Select the certificate by clicking the Browse button.
  5. Next, select Import to pull in the certificate and proceed with step 6 from the Instructions to apply Service Pack section.
    6. Note:
    • If you need to apply more than one service pack, follow the same instructions for each installation.