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System Update Center

ManageEngine Mobile Device Manager MSP Service Packs

Keep your Mobile Device Manager MSP deployment secure and up to date with the latest service packs and patches.

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Server Update Process

Available Mobile Device Manager MSP Service Packs

Find your current build number and verify the correct PPM file before executing your environment upgrade.

If your build number is Upgrade to build number SHA256 Checksum hash value
92000 to 92951Download and upgrade to 10.1.2006.12 . EE75CF2D19CC01C08DF2345ECF9EF5016CC6D0BDA94CCF97DAD96A08A17E9938
10.1.2006.01 to 11.1.2312.01Download and upgrade to 11.1.2400.11 . 16a2073056e86d6dc051b94ba264eb369d3b07b2cbb6afbcf8a43e112e40f9db
11.1.2400.01 to 11.1.2411.02Download and upgrade to 11.2.2500.14321f65030444313c4b4ba29bb78ac71a6c6eb65c11abdaf83c9a8fdda3574399
11.2.2500.01 to 11.2.2512.08Download and upgrade to 11.2.2512.09987affae442eb694d903b7f651fb065de3b8704fb4cb5139d2162813f626935e

Service Pack Installation Steps

Instructions to apply Service Packs & Hotfixes

NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation. Also, installing Service Packs doesn't affect the device enrollment/management or device-MDM MSP server communication. 
  1. Stop Mobile Device Manager Plus through Start --> Programs --> ManageEngine Mobile Device Manager Plus MSP --> Stop Mobile Device Manager Plus MSP
  2. Important: Take a backup of the Mobile Device Manager Plus MSP installation directory (<Install_Dir>/MDMMSPServer) to avoid any data loss during the upgrade process.
  3. Execute the UpdateManager.bat file present in the <MDMMSP_Home>/bin directory.
  4. Click 'Browse' and select the .ppm file you have downloaded.
  5. Click 'Install' to install the service pack/hotfix. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack/hotfix is fully installed.
    NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation
  7. Click 'Close' and then click 'Exit' to exit the Update Manager tool.
  8. Now start Mobile Device Manager Plus MSP.