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System Update Center

ManageEngine Mobile Device Manager Plus Service Packs

Keep your Mobile Device Manager Plus deployment secure and up to date with the latest service packs and patches.

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Server Update Process

Available Mobile Device Manager Plus Service Packs

Find your current build number and verify the correct PPM file before executing your environment upgrade.

If your build number isUpgrade to build numberSHA256 Checksum hash value
92000 to 92951Download and upgrade to 10.1.2006.120f836cd35a441b1436d482eaddfeda74968e1dac933e93131a09e1ea8efd1f7c
10.1.2006.01 to 11.1.2312.01Download and upgrade to 11.1.2400.1192c0371d96eb14ea1b6869995b8ae9260a82ec813f335a98faddfbd9c6587d36
11.1.2400.01 to 11.1.2411.02Download and upgrade to 11.2.2500.14b9cb062b0667da16525a5c9085fd64b5cd1a3a63810f95794adb8fd2bdae5773
11.2.2500.01 to 11.2.2512.08Download and upgrade to 11.2.2512.09e8efee09e17aad43141292e8a7e9781b2a2f7a1bb90feb82e6e32724af1722b8

Service Pack Installation Steps

Instructions to apply Service Packs & Hotfixes

NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation. Also, installing Service Packs doesn't affect the device enrollment/management or device-MDM server communication. 

  1. Stop Mobile Device Manager Plus through Start --> Programs --> ManageEngine Mobile Device Manager Plus --> Stop Mobile Device Manager Plus
  2. Important: Take a backup of the Mobile Device Manager Plus installation directory (<Install_Dir>/MDMServer) to avoid any data loss during the upgrade process.
  3. Execute the UpdateManager.bat file present in the <MDMP_Home>/bin directory.
  4. Click 'Browse' and select the .ppm file you have downloaded.
  5. Click 'Install' to install the service pack/hotfix. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack/hotfix is fully installed.
    NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation
  7. Click 'Close' and then click 'Exit' to exit the Update Manager tool.
  8. Now start Mobile Device Manager Plus.