ManageEngine Remote Access Plus Service Packs

Keep your Remote Access Plus deployment secure and up to date with the latest service packs and patches.

Available Remote Access Plus Service Packs

Find your current build number and verify the correct PPM file before executing your environment upgrade.

If your build number is	Upgrade to build number	SHA 256 Checksum Hash Value
10.0.252 to 10.0.466	10.1.2119.1	84D512C30C2995B4994698CFDCF00BA62A2B33A2A4466934427C80F6EBC0BAAD
10.1.2119.1 to 11.2.2246.1	11.2.2300.30	37d1f7de249280b44b7f93dce1558022c8978db34a4a07bdf56b86743966614c
11.2.2300.1 to 11.3.2400.35	11.3.2400.36	2397eea79f7a27c91dd439e2c10bb0e611b78e1799a155f739f68bffdec773d1
11.3.2400.1 to 11.4.2500.37	11.4.2500.38	d2fa1ea9b51fb402b55705c43f4486a4ed93a257d6c40c8e51205e31d688ab3f
11.4.2500.1 to 11.5.2600.18	11.5.2600.19	ac14f6b86c3923abfb15e10852f96f3bf2b9b2a7328645667ae8c023f4fe6201

Ensure to prevent your antivirus from scanning,
- Remote Access Plus installation directory
- Remote Access Plus Directory folder in which the database is running.
Once the Remote Access Plus Server is upgraded to the latest service pack, the agents will be automatically updated during the following refresh cycle.

Stop Remote Access Plus.
Open services.msc --> Find ManageEngine Remote Access Plus Server --> Stop the service.
Execute the UpdateManager.bat file present in the <remote access plus_home>/bin directory.
If you have installed Remote Access Plus Server on Windows Vista, Windows 7, Windows 2008 Server, Windows 8, or Windows 2012 Server, you should login as a default administrator before running the Update Manager tool.
Click "Browse" and select the '.ppm' file that you have downloaded and install the file.
This may take few minutes depending on the amount of data that needs to be migrated. Wait until the service pack / hotfix is fully installed.
Close and exit the Update Manager tool.
Start Remote Access Plus.