System Update Center

ManageEngine SharePoint Manager Plus Service Packs

Keep your SharePoint Manager Plus deployment secure and up to date with the latest service packs and patches.

Server Update Process

Available SharePoint Manager Plus Service Packs

Find your current build number and verify the correct PPM file before executing your environment upgrade.

Current buildUpgrade path to the latest buildSHA256 Value
4500 to 4507- Install the service pack to move to build 4300.98ce717332283a5515ff84606551adfae279dbd6d444f15f24b336088f2dc272
4401 to 4405- Install the service pack to move to build 4405.bccc248f2224dcf62157d244d4b78351d6205ed24bb9a290ae8791c0a089a7d1
4300 to 4400- Install the service pack to move to build 4400.62195bb95943e08ce81957243c76fccde38ad8ab0b1e0e18ec5baf353d454c63
4100 to 4201- Install the service pack to move to build 4201.343d370508e000afeeea0c486edd0aeec223eea96760114706e6e39446202cbc

Service Pack Installation Steps

Instructions to apply Service Pack

  1. Shut down SharePoint Manager Plus.
    • If the product runs as an application, click Start → All Programs → SharePoint Manager Plus → Stop SharePoint Manager Plus.
    • If the product runs as a Windows service, click Start → Run → Type "services.msc" → Stop "SharePoint Manager Plus".
  2. Execute the stopDB.bat file as administrator under <SharePointManagerPlusHome> → bin directory.
  3. Back up SharePoint Manager Plus by zipping the contents of <SharePointManagerPlusHome> directory.
  4. If you use Microsoft SQL as the Database Server for SharePoint Manager Plus, backup the database as well.
  5. Ensure that the logged on user has "Write" permission for the <SharePointManagerPlusHome> directory.
    • If you're not sure about the access provided, provide "Full control" for "Everyone", which can be removed after applying the service pack.
    • Right click on <SharePointManagerPlusHome> directory → Properties → Security tab → Add "Everyone" with "Full control" → Apply.
  • Open Command Prompt as Administrator and execute the UpdateManager.bat file under <SharePointManagerPlusHome> → bin directory.
  • Click Browse and select the .ppm file that you have downloaded.

    Note: If you are facing the error "Signature does not match with any available certificates. Please import a valid certificate or contact support," download the certificate based on your current build number and import it by clicking Import Certificate at the top-right corner of the Update Manager window.

    Build number Download link
    4500 and above https://updates.manageengine.com/certificates/latest.crt
    Below 4500 https://www.manageengine.com/certificate/ppmsigner_publickey.crt
  • Click Install for the service pack. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
  • Click Close and then Exit to quit the Update Manager tool.
  • Start SharePoint Manager Plus.
    • If the product runs as an application, click on Start → All Programs → SharePoint Manager Plus → Start SharePoint Manager Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → Right-click "SharePoint Manager Plus" → Start.
  • Note: If you need to apply more than one service pack, follow the same instructions for each installation.