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System Update Center

ManageEngine SharePoint Manager Plus Service Packs

Keep your SharePoint Manager Plus deployment secure and up to date with the latest service packs and patches.

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Server Update Process

Available SharePoint Manager Plus Service Packs

Find your current build number and verify the correct PPM file before executing your environment upgrade.

If your Build Number isUpgrade to Build Number
4500 through 4507

Download and upgrade to latest 4508

4401 through 4405

Download and upgrade to 4500

4300 through 4400

Download and upgrade to 4401

4100 through 4201

Download and upgrade to 4300

Service Pack Installation Steps

Instructions to apply Service Pack

  1. Shut down SharePoint Manager Plus.
    • If the product runs as an application, click Start → All Programs → SharePoint Manager Plus → Stop SharePoint Manager Plus.
    • If the product runs as a Windows service, click Start → Run → Type "services.msc" → Stop "SharePoint Manager Plus".
  2. Execute the stopDB.bat file as administrator under <SharePointManagerPlusHome> → bin directory.
  3. Back up SharePoint Manager Plus by zipping the contents of <SharePointManagerPlusHome> directory.
  4. If you use Microsoft SQL as the Database Server for SharePoint Manager Plus, backup the database as well.
  5. Ensure that the logged on user has "Write" permission for the <SharePointManagerPlusHome> directory.
    • If you're not sure about the access provided, provide "Full control" for "Everyone", which can be removed after applying the service pack.
    • Right click on <SharePointManagerPlusHome> directory → Properties → Security tab → Add "Everyone" with "Full control" → Apply.
  • Open Command Prompt as Administrator and execute the UpdateManager.bat file under <SharePointManagerPlusHome> → bin directory.
  • Click Browse and select the .ppm file that you have downloaded.

    Note: If you are facing the error "Signature does not match with any available certificates. Please import a valid certificate or contact support," download the certificate based on your current build number and import it by clicking Import Certificate at the top-right corner of the Update Manager window.

    Build number Download link
    4500 and above https://updates.manageengine.com/certificates/latest.crt
    Below 4500 https://www.manageengine.com/certificate/ppmsigner_publickey.crt
  • Click Install for the service pack. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
  • Click Close and then Exit to quit the Update Manager tool.
  • Start SharePoint Manager Plus.
    • If the product runs as an application, click on Start → All Programs → SharePoint Manager Plus → Start SharePoint Manager Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → Right-click "SharePoint Manager Plus" → Start.

    • Note: If you need to apply more than one service pack, follow the same instructions for each installation.