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Optrics is an authorized ManageEngine Partner with expertise in customized network solutions.

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Site24X7

Application Performance Monitoring

Monitor the performance and availability of websites from multiple locations globally and be alerted on their downtime instantaneously.

Keep track of response time, analyze end-user experience by troubleshooting your website components and capture critical statistics in extensive set of Site24x7 reports. Also monitor URLs over the internet, intranet, WIFI and 3G/4G networks.

"Site24x7 allows us to monitor our ITSM servers across the globe, without having to remote onto the servers to check their health.This is saving us time and money in our small group IT team."
James Foucar, service desk analyst, First Quantum Minerals.

Server Monitoring Overview

What is Site24x7?

All-in-One Monitoring Solution

Mobile, Website & Web Application Monitoring, Application Performance Monitoring, Server Monitoring, Public & Private Cloud Monitoring and Network Monitoring.

What can an APM tool do for you?

Proactively monitor and measure multi-step user interactions within your web applications (shopping carts, web registrations forms, HR portals, etc.) and oversee response time and content accuracy from start to finish. Site24x7 continuously simulates and monitors these actions from multiple locations, alerting you at the first sign of trouble. Be the first to know when there is a problem - before the first call to your help desk is even placed!

  • Supported PlatformsGet in-depth insights on the health of your applications running on various platforms like .NET, Java, Ruby, Node.js, and PHP.
  • iOS and Android Apps: Get detailed performance metrics of mobile apps on both iOS and Android platforms. Enhance the end-user experience by resolving issues the moment they occur.
  • APM for Cloud-based Platforms: Monitor the key performance metrics of applications that access a variety of services on AWS and Microsoft Azure along with telemetry from your cloud environment.
  • Log Management: View production information, application logs, and performance issues in the same console. You won't need access to production servers to troubleshoot servers.

Real User Monitoring | RUM

Gauge the application experience of real users. Analyze and segment performance by browser, platform, geography, ISP and more. Graphical representation of application performance globally. Determine if performance is excellent, good, moderate, poor or bad when accessed from different countries.

StatusIQ

You can create a better experience for your clients, as well as transparency with a status page at no charge.

In the case of some kind of service outage, one of your first responsibilities (as well as proper diagnosis) is proactive communication. A reliable, specific channel that you can publish updateson will deflect support tickets, and leave internal stakeholders well informed. It can also improve your client's experience showing how you can take action and share information. StatusIQ provides customizable and reliable status pages for your digital business.

INCIDENTS

Don't keep your customers in the dark

Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page with details like current status, severity, and affected services. Also, customers appreciate information regarding the progress your team is making towards a resolution. Keep them in the loop by adding frequent updates to the incident.

Server Monitoring

Server monitoring notifies you of outages and tracks server performance. Reduce time to repair issues with root cause analysis capabilities and take corrective actions. Monitor Windows, Linux, VMware and Docker.

Monitor Website Performance

Monitor the performance of internet services like HTTPS, DNS, FTP, SSL, SMTP, POP, URLs and APIs from 50+ global locations (or via wireless carriers) and those within a private network.

Network Monitoring

Comprehensive monitoring for critical network devices such as routers, switches and firewalls. Assist network teams get deep performance visibility required to manage complex networks.

Application performance monitoring for DevOps

Identify application servers and app components that are generating errors. Monitoring for Java, .NET, Ruby, AWS and mobile platforms.

Site24x7 APM Insight provides developers and IT Operations with unmatched visibility into the way web applications behave. It is the developer's handy tool to better visualize web transactions end to end, with performance metrics of all components starting from URLs to SQL queries. Identify and resolve performance degradation no matter where they originate.

Unified visibility in to your cloud infrastructure

Monitor critical cloud hosted applications and ensure optimal performance. Out-of-the-box support for Amazon EC2, RDS and S3 buckets.

Site24x7 Cloud Monitoring gives an in-depth analysis into the health and performance of your cloud computing resources. Monitor business-critical cloud hosted applications and ensure optimal performance along with effective analysis into the utilization of your cloud resources.

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Pricing

  Business
$39 / month
$35 / month (paid annually)
Advanced
$99 / month
$89 / month (paid annually)
Premier
$499 / month
$449 / month (paid annually)
Best Suited For Small IT teams & MSPs SME & Larger Businesses Large Enterprises
Basic Monitors:
Basic Monitors 40 50 300
Website (HTTP/HTTPS)
Webpage Defacement via URL Monitoring
FTP, TCP Port, SMTP,POP, Telnet, SSH, Ping
DNS Monitoring
SSL Certificate Monitoring
Internal URL Monitoring (On-Premise Poller)
Server Monitoring - Agent Based (Windows/Linux/FreeBSD)
VMware Monitoring(ESX / ESXi)
AWS Monitoring(EC2 / RDS / S3 Buckets)
MS Exchange Server Monitoring
IIS Monitoring
MS SQL Monitoring
Docker Monitoring
Advanced Monitors:
Advanced Monitors 3 5 25
Web Application Monitoring
Real Browser Monitoring
Web Page Analyzer
Mail Server RTT
MS BizTalk Monitoring
MS SharePoint Monitoring
Application Performance Monitoring (APM Insight)
Java
.NET
Ruby on Rails
FTP RTT Monitoring
Real User Monitoring (RUM)
Additional Monitoring Settings
Public Status Pages
SLA
Monitor Groups
Multi User Login
No.of SMS / Voice Credits on Upgrade 200 350 500
Configuration
False Alert Prevention
Monitor from Mobile Networks
Polling Frequency (In mins) 3 1 1
Polling Locations 1+7 1+7 1+7
Website Rechecks From 3 locations From 3 locations From 3 locations
Reports
Summary Report
Availability Report
Downtime Report
Outage Report
Performance Report
Trend Report
Resources
Forums
Knowledge Base
Support
Chat Support
Email Support
Phone Support

* Annual Maintenance & Support Fee

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Videos

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