Proactively Optimize Employee Digital Experience with DEX Manager Plus

ManageEngine DEX Manager Plus is a powerful Digital Employee Experience (DEX) solution designed to help IT teams proactively detect, diagnose, and resolve user experience issues before they impact productivity. With real-time telemetry, root cause analysis, automated remediation, and actionable insights, DEX Manager Plus enables organizations to deliver a consistent, high-quality digital experience across all endpoints—especially in today’s remote and hybrid work environments.

Key Features & Capabilities

• Real-Time Telemetry: Gain continuous visibility into device and application performance across distributed environments.
• Root Cause Analysis: Identify the true cause of app crashes, login delays, slowness, and other endpoint issues.
• Automated Remediation: Build and trigger workflows to resolve issues without manual intervention—reducing IT workload.
• Experience Scoring & Benchmarking: Quantify digital experience through a scoring system and compare against defined baselines.
• Extension Library: Use prebuilt or custom scripts, data collectors, and workflows to scale DEX to your environment’s unique needs.

Why Choose DEX Manager Plus?

DEX Manager Plus shifts IT from reactive support to proactive experience management. By resolving issues before tickets are raised, it helps reduce support volume, accelerate mean time to resolution (MTTR), and improve employee satisfaction. Built as a cloud-first platform, it’s easy to deploy and scale—ideal for both SMEs and large enterprises.

Flexible Deployment Models

• Standalone Cloud Edition: Cloud-first, with on-prem support planned.
• DEX Add-On for Endpoint Central: Available for both on-cloud and on-premises installations.

Designed for Every Type of IT Environment

• Large Enterprises: Centralized visibility, SLA-driven automation, and experience metrics across thousands of endpoints.
• SMEs: Operate like an enterprise with automated issue detection, remediation, and reduced IT overhead—without the high cost.
• Global System Integrators (GSIs): Deliver experience-led transformation for clients by bundling DEX with Endpoint Central.

What Sets DEX Manager Plus Apart?

• Workflow builder and extension library included in the base edition.
• Tight integration with Endpoint Central for unified UEM + DEX visibility and control.
• Lower cost and faster deployment compared to legacy DEX vendors like Nexthink, Lakeside, and 1E.

Who Should Use DEX Manager Plus?

• Organizations with remote or hybrid workforces seeking proactive IT support.
• Companies looking to reduce helpdesk tickets and improve employee productivity.
• IT teams that want to tie digital experience metrics to business KPIs like retention, compliance, and engagement.

Get a Free Trial and see how DEX Manager Plus can help!

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