Unified Service Management

Design, automate, and deliver enterprise-grade services with speed and precision.

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Unified Service Management

The Challenge

Disconnected service desks, manual workflows, and lack of asset visibility slow down IT support. Employees frustrated by slow resolution times lose productivity.

The Solution

Unified Service Management brings IT, HR, and Facilities service delivery onto a single platform. Automate incident, problem, and change management workflows while tracking every IT asset in real-time.

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Unified Service Management Illustration

Key Benefits

Automated Workflows

Route tickets, approve requests, and manage lifecycle events automatically.

Asset Lifecycle

Track hardware and software from procurement to retirement to optimize spend.

ESM Capabilities

Extend service management best practices beyond IT to other business functions.

ManageEngine's Top USM Solutions

Ready to get started?

Contact our Canadian team for a demo or quote.