System Update Center

ManageEngine Password Manager Pro MSP Service Packs

Keep your Password Manager Pro MSP deployment secure and up to date with the latest service packs and upgrade paths for your MSP customer environments.

Server Update Process

Available Password Manager Pro MSP Service Packs

Find your current build number and verify the correct PPM file before executing your environment upgrade. MSP customers use the same PPM upgrade files as the base Password Manager Pro product.

Current buildUpgrade path to the latest buildSHA256 Value
13100 / 13110 / 13111 / 13120 / 13130 / 13140- Install the service pack to move to build 13200.947136713bf8979bc49d1346ab32372bbcddd591448a7d201d1873d1fdba9561
13000- Install the service pack to move to build 13100.589b5fc7abb0cc939977d50d19c760084e31af5c5fc27d94c8e37ce5326d9a75
12400 / 12401 / 12410 / 12420 / 12430 / 12431 / 12432 / 12440 / 12450 / 12460- Install the service pack to move to build 13000.68098755fefd478bd642aac54a3e7aeca72bd66e63ca129fef06e1005fc2ceb8
12300 / 12310 / 12320 / 12330 / 12340 / 12350- Install the service pack to move to build 12400.de16baf5ab29196c4d0eec255a3264aad200952211f17e50d1b8bbe3fed25e04
12200 / 12210 / 12211 / 12220 / 12230- Install the service pack to move to build 12300.b3fb9ed99e5dc4f81f152d042b71915c05e838f609c1b34e5fdb0a361f649090
12100 / 12101 / 12110 / 12120 / 12121 / 12122 / 12123 / 12124- Install the service pack to move to build 12200.999cb95fef6542f31ac37d1000f9851cf2f00d73ee82876c0c56072dbcc42dce
12000 / 12001 / 12002 / 12003 / 12004 / 12005 / 12006 / 12007- Install the service pack to move to build 12100.1314306f2e66927593bbc9fb6047ab32fa2ec1fa41f1c25360341c5ace5b1822
11300 / 11301- Install the service pack to move to build 12000.7353149502119b6dd6905895e9f0e69cef65b1730d1b39de1b40150280608ce2
11200 / 11201- Install the service pack to move to build 11300.2d0837e54c37c6ff5547151cec7c85eb5614bd6f8f99b74cf14f033408c936b1
11100 / 11101 / 11102 / 11103 / 11104- Install the service pack to move to build 11200.9a4a4902d449fed06ef6435f122444ef34cddac70cdbb0bb7fd9d40faf331dd2
11000 / 11001 / 11002 / 11003 / 11004- Install the service pack to move to build 11100.2a16f9e8ed325d77d8fa12727dd031fdb13d365bbf2e15fdf5f4d1088a57f5d2
10500 / 10501- Install the service pack to move to build 11000.bbe312d053fcf5ea5e6b15f73725e40272dbe40e1f1f1dc6e4bd0d5ec3fc4a9f
10400 / 10401 / 10402 / 10403 / 10404 / 10405 / 10406- Install the service pack to move to build 10500.9772fc552cd59263b4d15a062005dd63f211770112bb62de18cdad6358354d78
10300 / 10301 / 10302- Install the service pack to move to build 10400.43ac604f95d603d2b2817a347235990c39b2872bc33bd6d56ff8d765788eea05
10200- Install the service pack to move to build 10300.b32d869a8bddbb947f3500820a4338b220eda02f4876a4f941ab0416c0d22ab2
10100 / 10101 / 10102 / 10103 / 10104- Install the service pack to move to build 10200.4b07bcaba648d3321e3b257e54439d3815318e4e32854d6cd74c2418e8b3193d
10000 / 10001- Install the service pack to move to build 10100.8b62023350288428fbe03e77e597811e7204b5711b6f9ee7e80dc8d338974779
9900 / 9901- Install the service pack to move to build 10000.933f364f677aa4d49dad3d0c107c824a48770f5e4654cd1c8d285dd93a90df85
9300- Install the service pack to move to build 9400.4966d0be77e949e76d9e5de5c6d9da5483fa260f8f1ac0218620e11e2c67a600
9200- Install the service pack to move to build 9300.d36805f83e970c76e7b8b1593b34ceafa6b0f18e1f326c66dd16823a2e4b25c3

Older upgrade paths (pre-9200) are available on ManageEngine's canonical page - view the full list. Contact Optrics if you need assistance upgrading from an older build.

Service Pack Installation Steps

How to apply service pack?

  • 1. Choose your
    upgrade path
  • 2. Download the
    appropriate ppm
  • 3. Apply it on
    Password Manager Pro MSP
  • 4. Restart
    Password Manager Pro MSP

How can I find the build number of Password Manager Pro MSP?

  1. Log in to the Password Manager Pro MSP web client as an administrator.
  2. The build number is displayed in the top-right corner or under the "About" section of the admin console.

Need help?

Want help with upgrading Password Manager Pro MSP to the latest version? Contact Optrics support or reach ManageEngine directly at passwordmanagerpro-support@manageengine.com.